Waklio

Privacy Policy

Last updated: [date]

1. Controller

[Company or full name], [Street and number], [Postcode City], Germany – [hello@your-domain]

2. What we process and why

Account

Name, e-mail address and a hashed password, to provide your account (Art. 6(1)(b) GDPR). We send transactional e-mails such as e-mail confirmation, password resets and alerts you configured.

Monitoring data

The URLs, hosts and settings of your monitors, check results (status, response time, errors) and incidents, to provide the service (Art. 6(1)(b) GDPR). Raw check results are deleted after a short retention period; incidents are kept while your account exists.

Alert channels

Destinations you enter (e-mail addresses, chat IDs, webhook URLs) are used only to deliver your alerts.

Payments

Paid plans are processed by Stripe Payments Europe Ltd. We store your Stripe customer ID and subscription status; card details are handled by Stripe only (Art. 6(1)(b), (c) GDPR).

Security logs

We store failed login attempts (e-mail and IP address) for up to 24 hours to protect against brute-force attacks (Art. 6(1)(f) GDPR).

3. Cookies

Waklio only sets one strictly necessary cookie to keep you logged in. We do not use tracking or advertising cookies.

4. Processors

Where processors are located outside the EU/EEA, transfers are based on the EU Standard Contractual Clauses or an adequacy decision.

5. Retention

We keep your data while your account exists. When you delete your account, all monitors, results, incidents and status pages are deleted immediately. Invoices are kept as required by tax law.

6. Your rights

You have the right to access, rectification, erasure, restriction, data portability and objection, and the right to lodge a complaint with a supervisory authority. Contact us at [hello@your-domain].